Never miss a text message again!
SMS with confirmation technology utilizes your phone carriers text messaging protocol to receive messages to your cell phone. Each message is sent through Verizon or AT&T and can be received on any network capable of receiving SMS messages. This infrastructure is extremely reliable compared to using a carrier’s email to text service or alpha paging technology.
If you choose to utilize the confirmation option, messages are sent with a reply back number. The number is a unique identifier our system uses to associate with the message. By replying with the number ensures successful receipt of the message. Teleplex messaging system will mark the message as received and cancel any escalation. Failure to respond in the customer specified time frame, will result in dispatch escalation of the message.